How can a nonprofit organization survive without its volunteers? They can’t. It’s critical that we listen to our volunteers.
At both the International Listening Association and the Southern States Communication Association, I shared several best practices on listening to volunteers. The ILA session was recorded live; the audio from that session accompanies the slides in this slidedeck:
Listening To Volunteers: Best Practices for Leaders
View more presentations from Barbara Nixon.
What additional examples would you add?
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[...] 2009-06-09T08:18:36 @kionsanders Critical for leaders in non-profits to listen to their volunteers (their lifeblood). Here’s a preso I did: [link to post] [...]
[...] 2009-04-14T11:48:25 New blog post: Listening to Volunteers: Best Practices for Leaders [link to post] [...]