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Resumes That Resonate . . . Revisited, Part Deux

pexels-photo-5922072.jpeg
Photo by RODNAE Productions on Pexels.com

One of the most popular posts here at Public Relations Matters is one I wrote years ago on writing resumes. Below, I’ve updated this post for 2023.

What’s the purpose of a resume? It’s not to get you a job. . . instead, it’s to provide a positive first impression that MAY garner an interview for you. The advice below comes from my years of being a hiring leader – and listening to many more. If you’re lucky, hiring leaders may scan your resume for up to 10 seconds (10 seconds!) before they determine if it’s worth pursuing further. The tips below should help you gain their attention in a positive way.

In General

  • Tailor your resume to the specific position that you’re applying for. Use the same phrasing in your resume that you’ve found in the employer’s job posting whenever possible.
  • If you have less than 10 years of experience, it’s best to stick to the traditional one-page resume. Each additional 10 years may help to “earn” you an additional page. (If you want or need to provide more details, offer the URL of your LinkedIn profile. See my profile.) If you are not yet out of college, it’s presumptuous to think you need more than a one-page resume.
  • Corinne Weisgerber reminds us, “Resumes are often read by resume scanners first, so you got to write them to be read by a computer and a human audience. So work those keywords in. Just like SEO.” Pepper your resume with keywords and terms that are relevant to the career field and industry in which you desire employment. Phrase your work experience in terms that are relevant to your career goal.
  • Go easy on the fonts. Simpler is better (but avoid Times New Roman, as that may make your resume look dated.)
  • Even though many of the resume templates you can find in Canva and other sites include them, leave your photo off of your resume unless you’re applying for a job in Europe, says Leah Jones.

Contact Information

  • Your full name should be at the top of your resume, followed by contact information, including email address, cell phone number, city and state.
    • Use a professional-looking email address, not something like fuzzybunnyslippers@hotmail.com. (You’d be surprised.)
    • It’s no longer typical to see a candidate’s complete mailing address on a resume according to Chandler Claxton.
  • Optional: the URLs of your LinkedIn profile and relevant social media accounts. (ONLY include the social media accounts you want a potential employer to look at, of course.)
  • If your blog has content that may interest your potential employer, include its URL or the URL to a specific landing page with links to relevant posts on your resume.
  • Use the same header (contact information) for your resume, cover letter and reference page. Everything should coordinate.

Experience and Education

  • If you’re a soon-to-be or recent college graduate, you may want to highlight your education, followed by your experience. If you’ve had work experience in the field where you are seeking a new role, lead off with your experience.
  • Use reverse chronological order (most recent first) when listing your experience and education.
  • Wherever possible, quantify your achievements in your experience. For example, “Grew 11 channels by 10,000 followers in six months.”
  • Always start every bullet point in your experience section with an action verb. 
  • Chandler Claxton reminds us to use present tense for current jobs and past tense for previous jobs.
  • Never start a bullet point with “responsible for” or “duties included.” (Just because you’re responsible for something doesn’t mean you actually did it.)
  • If you have little paid work experience, provide details on projects done in classes to show that you are prepared to enter the working world.
  • Volunteer experience counts too! Don’t forget to include service projects you’ve been involved with.
  • Explain acronyms and cryptic group names on resumes. A potential employer will not automatically know that SOCS stands for Society of Communication Scholars, ILA stands for International Listening Association, or that The Oaks Agency is a public relations firm made up of college students.
  • Many employers assume that if an organization’s name includes Greek letters, it’s a social fraternity or sorority. If you belong to something Phi Kappa Phi, indicate that this is an honor society.
  • If you are still in college, it’s okay to leave your high school on your resume if you have available space for it, especially if you did something noteworthy during your high school years. After you graduate from college, leave high school off your resume.
  • What to do about that GPA? If it’s above 3.0 (on a 4-point scale), you may want to include it. If it starts with a 2 or lower, definitely leave it off. Or, you can include your GPA just in your major if you’d like, for example “3.4 GPA in Major.”
  • Before you graduate, you can still include your anticipated degree on your resume. For example, “Bachelor of Science in Public Relations expected in May 2023.”

For entry-level public relations positions, Jennifer Abshire of Abshire Public Relations & Marketing offers these additional suggestions:

  • Leave the objective off, or customize it for the specific position you’re applying for. Don’t use a generic one that you found on a template somewhere.
  • Include all your work experience, even if it seems not directly related to the position. (The worst that will happen is that it will show that you are a hard worker.) Abshire holds in high regard people who are well rounded and street smart, rather than with a high GPA and no work experience or community involvement.
  • Send a few samples of your writing or design work along with your resume.
  • If sending your resume (and samples) electronically, make one PDF file that has all the information in it, rather than sending multiple attachments. (For an inexpensive and easy-to-use program for creating PDFs, try CutePDF.)

A Few Common Sense Reminders in Closing

  • Jen Zingsheim Phillips says, “Don’t lie and don’t exaggerate.” It’s far too easy for you to get caught. Jen adds, “Employers will understand starting out — they will not understand lying.”
  • Doublecheck every link you include to ensure they go where you expect them to go.
  • Read your resume backwards, from the bottom up. It might be easier to spot errors this way. Your goal is zero mistakes.

After you’ve created your resume, have several people proofread it for you. Set it aside for a while. Then measure your resume up against this Resume Checklist.

What additional tips would YOU share?

I'm Listening
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Interview with a PR Practitioner

For this assignment in PRCM 2400, you will choose and interview a public relations professional.

In our course in Canvas, submit a Word file with your 500-word (minimum) recap of the interview. In addition to the recap, you’ll need to provide me with the PR professional’s contact information (name, title & company, phone number and e-mail address) at the top of the first page, before your recap of the interview.

Due Date: See our course in Canvas

You may conduct this interview face-to-face interview, via Zoom or phone. An interview that is e-mail or text-based only is not acceptable.

Schedule your interview at least a week before this assignment is due, preferably two. PR professionals sometimes have unpredictable schedules, and it’s possible that you may need to reschedule.

Include an introductory paragraph that introduces the PR professional, including title and company, educational background, etc. Mention your connection to the professional (how you found him/her) and how you conducted the interview (face-to-face, Zoom or phone).

After the interview is over, send your interviewee a thank you note. Handwritten and snail mailed is preferred; emailed is acceptable.

Questions/Topics you need to ask/include:

  • What’s a typical week like? (If no week is typical, then what was last week like?)
  • Tell me about a project you worked on that you are especially proud of.
  • What do you do to keep current in the PR industry?
  • What do you wish you would have known before starting your career in PR?
  • How important is writing in your career?
  • What are your thoughts on the importance of thank you notes?
  • What three tips would you offer someone just starting out in PR?
  • Additional required information to include in your paper
    • After interviewing this person, are you (the student, not the practitioner) more or less likely to want to have a career in PR? Why?
    • What did you write to your interviewee in your thank you note?

Some questions you may wish to ask:

  • Did your education prepare you for working in PR? How?
  • What has surprised you the most about working in PR?
  • How has PR changed since you entered the field?
  • How does technology affect your daily work?
  • When your company is hiring for an entry-level PR position, what makes a candidate stand out?
  • What professional organizations are you involved in? (For example, PRSA, IABC, etc.)
  • Ask for feedback on your resume

Some things you may wish to do:

  • Include a photo of your interviewee. (This can be a photo he or she provides or one that you take yourself.)
  • Link to your interviewee’s LinkedIn profile and/or blog.

Questions?

barbara_is_listening

[NOTE: This must be an informational interview that you conduct this semester. Do not “recycle” an interview that you conducted during a previous semester.]

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“Choose Your Own” Case Study Paper

When my kiddos were young, they loved the series of Choose Your Own Adventure books. Riffing on this, your second paper in PRCM 2400 will be a “Choose Your Own” Case Study paper.

At the end of each chapter in your Public Relations textbook are discussion questions. (Some of these discussion questions are ones we’re using as actual DQs in Canvas. But there are many more questions in your book than we will use as DQs.)

Find a Case Study in a chapter that interests you, and then look at the end of the chapter for a question labeled Case Study. For example, in Chapter 12, there’s a Case Study on Facebook, and then a corresponding question about the Case Study in the Discussion Questions section at the end of the chapter. (NOTE: Do not choose a Case Study from Chapter 1.)

You will need to do a bit of additional research about the topic before beginning to write your paper; the amount of research will vary based on which Case Study you choose.

Title your paper with the chapter number and the title of the case study as it’s written in the textbook (for example, Chapter 12: Mr. Zuckerberg Goes to Washington).

Then using 500-700 words (two to three double-spaced pages):

  • First, summarize the case study in one paragraph.
  • Then, answer the question(s) about the case study in paragraph form.

Cite your sources in this short paper just as you would for any paper you write at Auburn.

Image Credit: https://suggestedreads.com/wp-content/uploads/2019/11/CHOOSE-YOUR-OWN-ADVENTURE.jpg

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A Magazine, All About *You*

For my PR students at Auburn University

Here’s a fun assignment that will help us get to know each other. Since our class is semester is online, it’s even more important to help your class learn more about you since we won’t have the face-to-face time that we’d have in a traditional brick-and-mortar class.

Using your choice of software or online service (such as the Magazine Cover creator at  Big Huge Labs), create a magazine cover that depicts you (personality, background, aspirations). The finished cover doesn’t have to be perfect (mine definitely isn’t). If you need to get assistance from a more tech-savvy friend to create the cover, that’s fine; just be sure to give them credit

The Assignment

  • The cover photo must be of you, taken at some point during the last year or so. (If the photo is a group photo, be sure to somehow let us know which person is you, if it’s not readily apparent.)
  • Include at least your first name somewhere in the design. The easiest place to do this is in the title of the magazine, but you can put it somewhere else.
  • Feel free to emulate an existing magazine cover’s look and feel.
  • Save the magazine cover as a PNG, JPG, PDF or some other format that can be easily shared.
  • Go into your class in Canvas and find the “Getting to Know Us” discussion area on our class’ home page. Click Create Message, then enter your magazine’s title into the Subject area. Attach the cover. And also write a bit about yourself in the Message area. Click Post to have the message appear.
  • Toward the end of the week, review several of your classmates’ magazine covers. Reply to their posts with your feedback, comments, etc.
  • This assignment will “count” as your Discussion Question for Week One.

Questions?

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28 Tips for Studying for Final Exams

Image Credit: “Despair” by Juliana Coutinho

Final exams are approaching on college campuses around the world. Finals can be stressful, even for the most prepared students. Here are some tips to help you succeed:

Preparing for the Final

  1. Find out what your entire final exam schedule is so that you’ll know how many finals you will have on each day.
  2. Prepare a written schedule for yourself indicating when you will study for each test. Leave some time in your schedule for exercise and relaxation, too.
  3. If the professor offers a study guide, use it.
  4. If the professor offers a review session for the exam, go to it.
  5. If you study well in groups, form a study group.
  6. Know if the final is comprehensive (covering everything since the beginning of the semester or quarter).
  7. Find out what kind of exam it will be. You’d study differently for a multiple-choice (Scantron) final than an essay (blue book) one.
  8. If the final will be taken online, find out if you have to go to a specific computer lab on campus at a specific time, or if you’ll be allowed to take the final on your own computer. Also find out how many chances you will have to take the final. Assume it’s just one chance unless you hear differently from the professor.
  9. If you have your previous exams available, scour the exams for things that you think will be on the final.
  10. Flag your notes by highlighting or using Post-It notes.
  11. Don’t pull an all-nighter. (Though some people are successful with studying all night and then taking a test with no sleep, I wouldn’t recommend you try it for the first time on a final exam.)
  12. Calculate your grades in the class. Determine what score you will need to get the grade you’re hoping for in the class. You may discover that you can’t possibly get an A, no matter how well you do on the final, but to get a B, you only need to get a few questions right.
  13. If you’re an auditory learner, record yourself reading your notes aloud, then play the recording back several times.
  14. If the exam is an open-book exam, this does not mean that you don’t have to study at all. In fact, one of the most challenging exams I ever took as an undergrad was an open-book essay exam. Flag your textbook based on where you believe the questions will come from.
  15. Consider using one of the available smartphone apps to help you prepare for your final.
  16. Create a detailed Final Exam Battle Plan.

On the Day of the Final

  1. Feed your brain. Eat a meal and drink at least two bottles of water.
  2. Don’t overdo it with the caffeine. You want to be alert but not jittery. If you’ve never tried an energy drink before, the day of an important final is not a good first time.
  3. Are food and drinks allowed in the classroom where your final will be? Sometimes, the rules are different for exam days than other days. If you can have food with you, choose things that will not disrupt other students.
  4. Know what to bring with you to the final. Do you need a blue book? A Scantron? (And if you need a Scantron, which specific type do you need?) A pencil? A pen? When in doubt, overpack.
  5. Even if you don’t usually wear a watch, take one with you to the final. It’s unlikely you will be able to look at your cell phone to check the time during the final.

During the Final

  1. For a paper-based exam, read through the entire final exam before you start answering any questions at all. This way, you will know what you’re facing. Seriously. Do this. It’s probably the most important thing you’ll do during your final.
  2. If the final is an online exam, find out if you can revisit questions, or if after you click past a question you cannot go back to it again.
  3. If you’re using a Scantron and you skip a question to finish later, make sure you’re answering your questions next to the correct answers. (When I took my GRE to get into grad school, I skipped a question on the first page of the booklet, but never skipped a number on the Scantron. When I realized it, I only had 10 minutes to go back and put the answers with the correct questions. Talk about stress!)
  4. Keep a close eye on the time you have allotted. (If you know there’s no clock in the room where your final is held, wear an old-fashioned analog watch. Most professors do not allow smartwatches to be worn during exams.)
  5. Some students benefit from answering the most difficult questions first, while others do better completing all the easier ones. Do what works for you.

After the Final

  1. Do not share with other students what was on the final exam. In virtually all universities, this is a violation of the honor code.
  2. Take a breath and relax. Then forge ahead to the next final.

Now it’s your turn: What final exam tips do you have to share? Please let us know through your comments below.

barbara_is_listening

 

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Yanny or Laurel? Or does it depend on your point of view?

Image Credit: Funny or Die

Unless you’ve been under a rock instead of on the Internet, you’ve likely heard about an audio clip that’s been going around, where some people hear the word “Laurel” while others hear the word “Yanny.”

If you haven’t yet heard the 5-second audio clip, do it now:

What do YOU hear? (I only can hear “Yanny.”)

Then please take a few minutes to read this article from Slate titled “We’re Only Beginning to Truly Understand Laurel vs. Yanny.”

And why is something like this Laurel/Yanny thing important for communicators? What’s your take on it?

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Word Nerds Unite: 19 of William Safire’s Best Fumblerules of Grammar

Alte Underwood Schreibmaschine
Image Credit: “Alte Underwood Schreibmaschine” by Peter Mayr

When I was a college student back at Auburn University in the 1980s, my father mailed me a typewritten list he had prepared on his Underwood typewriter. This was a list of some “rules” of grammar that he thought were humorous. I agreed. (We were both word nerds.)

Though I don’t have the specific original sources for each of these, I believe that they all came from William Safire. Some of them are from his “On Language” column in the New York Times, while others are from his book Fumblerules: A Lighthearted Guide to Grammar and Good Usage. Enjoy!

  1. Help stamp out and eliminate redundancies.
  2. Don’t use no double negatives.
  3. Avoid run-on sentences they are hard to read.
  4. Never use a long word when a diminutive one will do.
  5. Surly grammarians insist that all words ending in “ly” are adverbs.
  6. Avoid colloquial stuff.
  7. Proofread carefully to see if you any words out.
  8. Also, avoid awkward or affected alliteration.
  9. Unqualified superlatives are the worst of all.
  10. Use the semicolon properly, always use it where it is appropriate; and never where it isn’t.
  11. Avoid commas, that are not necessary.
  12. If you reread your work, you will find on rereading that a great deal of repetition can be avoided by rereading and editing.
  13. Take the bull by the hand and avoid mixed metaphors.
  14. Reserve the apostrophe for it’s proper use and omit it when its not needed.
  15. Don’t string too many prepositional phrases together unless you are walking through the valley of the shadow of death.
  16. Everyone should be careful to use a singular pronoun with singular nouns on their writing.
  17. A preposition is something you should never end a sentence with.
  18. Who needs rhetorical questions?
  19. Last but not least, avoid cliches like the plague; use viable alternatives.
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Assignment: Term Paper on an Aspect of Social Media

Writing words.. by _StaR_DusT_.
Image Credit: Writing words.. by _StaR_DusT_.

For my COMM 4633 Social Media for PR Spring 2013 class at Southeastern University

For those students in Social Media for PR who choose not to complete a Personal Learning Network Project, there is another option. You can write a short paper on an aspect of social media in public relations. Topics for your paper could include virtually anything we’ve read about as part of our course. Consider what’s most interesting to you or what you are most passionate about. Even consider what’s most confusing about social media. You could write a case study or a literature review, if you wish, as your paper.

  • Use APA Style (preferably 6th edition)
  • Five to seven pages, not including Title Page, Abstract & Works Cited
  • Eight to ten sources, including at least two peer-reviewed sources. Peer-reviewed sources include: Journal of Public Relations Research, Public Relations Journal, Public Relations Quarterly, Public Relations Review.

PART 1 – TOPIC CHOICE  (25 POINTS OF FINAL GRADE)

DUE: End of Week 3, in MyFire

What topic have you chosen for your term paper? Why do you think this will be a beneficial topic for you to research?

PART 2 – ANNOTATED BIBLIOGRAPHY  (50 POINTS OF FINAL GRADE)

DUE: End of Week 5, in MyFire

Using the guidelines provided by Purdue’s OWL, submit your APA-formatted annotated bibliography of eight to ten sources, including at least two peer-reviewed sources. Peer-reviewed sources include: Journal of Public Relations Research, Public Relations Journal, Public Relations Quarterly, Public Relations Review. For each source, do at least one of the following, in a well-developed paragraph: summarize, assess and/or reflect. (See a sample annotated bibliography.)

PART 3 – COMPLETED PAPER  (175 POINTS  OF FINAL GRADE)

DUE: End of Week 6, in MyFire

A rubric for evaluation will be available by the end of Week 4.

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Assignment: Personal Learning Network Project

Image Credit: The Conversation Prism by Brian Solis and JESS3

For my COMM 4633 Social Media for PR Spring 2013 class at Southeastern University

Students can choose to complete this Personal Learning Network Project or a traditional term paper.

This project is designed to provide you with an opportunity to tailor an assignment to your own learning needs and course-related interests. For this assignment, you will identify an area of social media/PR you want to learn more about, outline a plan of study, and decide on appropriate learning deliverables to demonstrate your mastery of the material. You will then submit this plan to me for approval. Once your study plan has been approved, you will create a personal learning network to guide you in your learning. You may utilize any content you wish including books, web pages, video tutorials, library resources, open educational material, etc. to help you complete your deliverables by the deadline specified in your learning plan. In other words, you will be able to learn the material in the manner, and with the resources of your own choice.

My goal for this assignment is to prepare you for today’s highly competitive and rapidly changing workplace by allowing you to develop experience in directing your own learning. Today, knowledge has a very short shelf life, which means that one of the most important skills you can learn while in college is to become an independent learner. It is my hope that you take this project as an opportunity to help you enhance those skills. It should therefore go without saying that you shouldn’t pick a topic/area you already master for this assignment. Although it would be a way to an easy project and grade, you would simply be cheating yourself and your education.

Though you are welcome (even encouraged) to post any portion of your Personal Learning Project on your own blog, to earn credit for each part, please use MyFire to submit your work.

PART 1 – THE LEARNING PLAN  (50 POINTS OF FINAL GRADE)

DUE: End of Week 3, in MyFire

For this part of the assignment, you will identify an area of social media/PR you want to learn more about, outline a plan of study, and decide on appropriate learning deliverables to demonstrate your mastery of the material. Please use this template when designing your learning plan. You’ll be evaluated based on the thoroughness of your plan. To help you get started, I’ve listed a few examples of possible project ideas below.

  • Researching social media applications for nonprofits and designing a social media training session (the deliverable) for a local nonprofit interested in learning how to engage its stakeholders via social media. This would more than likely be a group project.
  • Researching how journalism has changed with the advent of social media, and offering suggestions / a workshop to the campus newspaper for how to benefit from social media.
  • Researching QR (quick response) applications for small businesses, offering your services to a local business and designing a concept for QR campaign tailored to their needs.

PART 2 – THE PERSONAL LEARNING NETWORK  (75 POINTS  OF FINAL GRADE)

DUE: End of Week 5, in MyFire

Your personal learning network (PLN) needs to include a Twitter, blog and social bookmarking component. We will discuss how to create a PLN in much more detail in class. You also need to identify blogs, web sites, and social bookmarks that are relevant to your project and subscribe to them. You may even want to subscribe to a Google Alert on your topic (optional). At the end of Week 6, you will need submit in a UPDATED description of your personal learning network along with your deliverables. You’ll be evaluated based on the depth and breadth of the personal learning network you built. In order to hand this in, create a list of people you follow on various platforms, along with a one- or two-sentence description of why you chose them:

  • Twitter: list the people in your Twitter PLN with their Twitter UserId. Only list people that pertain to your project (i.e. don’t list your buddies here)
  • Blogs: list the bloggers you followed for this project. Identify them by a) name, b) blog URL, and c) blog name.
  • Social bookmarking sites: list the people you follow on Delicious, Diigo, Pinterest or any other social bookmarking site. Again, only list people you followed for this particular project. List them with their social bookmarking URL.
  • Any other social media sites/platforms

PART 3 –PROJECT DELIVERABLES  (125 POINTS  OF FINAL GRADE)

DUE: End of Week 6, in MyFire

Your project deliverables are identified in your personal learning plan and approved in consultation with me. Remember to include an UPDATED version of your PLN that you submitted in Part 2; identify which people you have added to your network. If all of your deliverables are in digital form, simply submit (in MyFire) the URL(s) to those deliverables. Be sure to indicate what each URL refers to. You’ll be evaluated based on the quality of your final product.

 (NOTE: Many thanks to Dr. Corinne Weisgerber for permitting me to use, with very slight adaptation, the Personal Learning Project from her Spring 2012 Social Media for PR class at another SEU: St. Edwards University.)

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Assignment: Interview with a Social Media Professional

Image Credit: A Conversation by Khalid Albaih

For my COMM 4633 Social Media for PR Spring 2013 class at Southeastern University

For this assignment, you will choose and interview a social media professional (someone who works for an organization or an agency doing primarily social media work), and then write about this interview.

In the Week 4 section in MyFire, post your 500-word (minimum) recap of the interview in the Discussion Forum.

Due Date: See our course in MyFire

Though a face-to-face interview is preferred, a phone or webcam interview is acceptable. An interview that is e-mail or text-based only is not acceptable. 

Schedule your interview at least a week before this assignment is due, preferably two. PR professionals sometimes have unpredictable schedules, and it’s possible that you may need to reschedule.

Include an introductory paragraph that introduces the professional, including title and company, educational background, etc. Mention your connection to the professional (how you found him/her) and how you conducted the interview (face-to-face, phone or webcam).

Questions/Topics you need to include:

  • What’s a typical week like? (If no week is typical, then what was last week like?)
  • Tell me about a project you worked on that you are especially proud of.
  • What do you do to keep current in the PR industry?
  • What do you wish you would have known before starting your career in PR?
  • How important is writing in your career?
  • In your experience, is a social media professional ever “off the clock”?
  • What three tips would you offer someone just starting out in PR?
  • After interviewing this person, are you (the student, not the practitioner) more or less likely to want to have a career in PR? Why?

Some questions you may wish to ask:

  • Did your education prepare you for working in social media? How?
  • What has surprised you the most about working in this field?
  • How has social media changed since you entered the field?
  • When your company is hiring for an entry-level social media position, what makes a candidate stand out?
  • What professional organizations are you involved in? (For example, PRSA, IABC, etc.)
  • Ask for feedback on your resume
  • More informational interview questions

Some things you may wish to do:

  • Include a photo of your interviewee. (This can be a photo he or she provides or one that you take yourself.)
  • Link to your interviewee’s LinkedIn profile and/or blog.
  • Conduct the interview using Skype and two webcams. Record the interview with Vodburner, and post the interview at your blog.

Questions?

barbara_is_listening

[NOTE: This must be an informational interview that you conduct this semester. Do not “recycle” an interview that you conducted during a previous semester.]