How can a nonprofit organization survive without its volunteers? They can’t. It’s critical that we listen to our volunteers.
At both the International Listening Association and the Southern States Communication Association, I shared several best practices on listening to volunteers. The ILA session was recorded live; the audio from that session accompanies the slides in this slidedeck:
Listening To Volunteers: Best Practices for Leaders
View more presentations from Barbara Nixon.
What additional examples would you add?
