The Domino’s Effect: Looking Back

April 21st, 2009

If you haven’t heard anything about Domino’s Pizza in the last week, you must have been taking a media and social media vacation.
Three reviews of how Domino’s reacted to this crisis are worth listening to (or watching, in Gary V’s case).
Neville Hobson and Shel Holtz discuss Domino’s for nearly half of their latest For Immediate [...]

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A Domino’s PR Disaster in the Making?

April 14th, 2009

UPDATE: Since I originally posted this, I’ve learned that Domino’s is taking steps to fire the two employees in the video.
AUDIO UPDATE: Neville Hobson posted this concise audio about the fiasco:

It was a relatively calm morning, both in my home and in the Twittersphere. And then I saw this message from Adam Cohen:

As a former [...]

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Public Relations in Times of Crisis & Conflict

April 6th, 2009

[Originally posted in November 2008]

View SlideShare presentation or Upload your own. (tags: crisis relations)
Based on the presentation Crisis Management: The Savvy Communicator by Kami Huyse. Used with permission.

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Public Relations During Times of Crisis

November 9th, 2008

Public Relations During Times Of Crisis
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